Technology & Automation
Accelerating workflows and output by utilising advance technology, software, and designing effective automation.
Portfolio » Non-Profit Annual Community Event › 2018–present
Designing effective automation for year-round event operations to reduce costs, prevent repetitive work, and save time across all departments.
Created branded Google Forms that populate internal spreadsheets across all departments. Automated notifications streamline operations by alerting only the relevant team members and external stakeholders.
Converted a manual dog registration process into a fully automated process which sends a pre-populated pass to registrants without intervention from the team. These passes then have all the appropriate information for the gate admission team to review and provide entry at the event.
Created a semi-automated post-event survey form and output to allow year-on-year comparisons, in addition to key statistics and scores.
Designed a Lead Pipeline (Organisation Tracker) spreadsheet that tracks organisation and sponsor involvement from initial lead generation until bookings and invoicing are finalised. This automatically advises team members what information they are expected to provide at each stage of the process to ensure that no booking requirements are forgotten. Simple colour coding allows errors and incomplete actions to be quickly identified.
Connected a social media publishing system to allow scheduling posts and stories on Instagram, Facebook, Twitter, Tiktok, Youtube, Pinterest, and LinkedIn. Learn more.
Set up a social media engagement system to streamline social media messages, comments, and social listening. Learn more.
Reimagined the website information and user flow to provide an attendee information portal and an organisations bookings portal. Continued maintenance of the website ensures that most queries and booking requirements are available online, reducing unnecessary multi-platform message correspondence and improving user experience. Learn more.
Designed a file upload system that allows external organisations to automatically upload paperwork and photographers to submit photo albums. This system deposits files directly into the correct department internal storage and notifies only those relevant to the specific files uploaded.